1.Select the primary quality masterbatch copolymer PP,do not contain bisphenol A and other harmful substances,we like to control the baby food supplement,the same as the control the supply and use of raw materials
2.Built-in independent potty groove,the inner wall by grinding treatment,dirty a flush that clean
3. Comfortable backrest design,backrest cover used as a small stool
4. Bottom non-slip foot pad design,hold the ground firmly,make the baby go to toilet more stable
5. Eco-friendly EVA foam material, high strength sponge,cushion and cover can be repeatedly lift without breaking,take the potty groove cleaning more convenient
6. Odor-free 3 seconds to clean the toilet,after the baby poo,the mother just carry the garbage bag and throw it away.do not brush the smelly toilet every time after baby poo
our company has always put the customer’s needs first, in order to better understand your needs and improve our quality of service; “today’s quality,tomorrow’s market, service forever”; is the criteria for our customer service, high-speed, high efficiency , high sense of responsibility, for all customers, is our service purpose, it throughout all aspects of the production, installation, sales and so on.
1. Are you a manufacturer or trading company?
A: We are a baby product factory,locate in Huangyan,Taizhou,Zhejiang,China.
All products are factory directly sale.
2. I still have not received the item after 30 days,what should I do?
A:International shipping need more time,pls wait for a few days until the 60th, If you still have not received it by then,Pls contact us by TM or email, we provide full refund without excuse.
3. What about shipping time?
A: The shipping time is 5-60days by EMS,China post,DHL.Fedex,USPS and so on.
4.I received the item in broken,what should I do?
A:Every item before shipping is well inspected,though we packed well,it still can’t be avoid because of rough handling by shipping worker.In this case,pls contact us and let me know how many quantity in broken,please email me what you prefer: refund you relative money or resend to you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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