We always concentrate to provide customers with high quality products at competitive price and trying to offer the first-rate service, and we hope you could enjoy the shopping time.
Product Name: Ballet Pointe Shoes
Group: Teen Girls, Women, Ladies
Color: Satin Pink, Canvas Nude, Satin Red
Size: China Size 31-43
Width: Medium, If Your Feet Is Wide or Plump, Please choose 1-2 Larger Size
Hardness: Medium, Please Swag Outer Sole Before Using It, Which Make Shoes More Comfortable or Fit
1. Please choose size according to feet length (heel to toe), and if feet are little wide, please choose 1-2 size up or contact service for suggestion.
2. Please joggle the sole slightly before wearing, in order to make the shoes softer and be more suitable for your feet.
3. The size labels on shoes are China Size, so it’s different from the size you choose when buying. Please refer to the size chart when placing an order.
Different countries have different size reference standard,please choose size according to your exact feet length, and please contact us first if you can not decide.
We show here the real photos ,but there may be a little color difference because of factors such as display pixel, we are trying to minimize it and real commodity color prevail.
normally we will arrange your order in 72 hours,usually use China post or Aliexpress standard shipping ,and the delivery time is 15-60 days,please know it and if you can not get it after 60 days,we will try our best to compensate our customers ;if you need faster shipping methods,please contact us ,we will give you discount if we can .
For large order
For large quantity orders(usually more than 10 pairs),please contact us for wholesale price ,the total price is cheaper and the transportation is usually much faster.
If you are dissatisfied with the item ,or there are some problems with the products ,please communicate with us first ,we will try our best to solve the problem for you(resend or refund ), negative feedback can not solve any problems.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.