This set comes with 6 pieces of accessories and 1 diaper bag.
1. Matching padded changing station.
2. Two accessory cases for smaller items.
3. Insulated zippered bottle bag, which fits most bottle sizes.
4. Small personal purse with zip closure and carrying strap, for on-the-go mom.
5. Extra-roomy main compartment with multiple pockets, reliable zip-top closure, and carrying strap.
6. A pair of grips stroller attachments. (Stuffed animals and baby bottle, pictured, are not included in this set.)
1. Hand carry.
2. Hang on stroller while on the run.
3. Shoulder carry while on the go.
Stroller straps make it easy enough to hang nappy bag neatly on the stroller.
1. Items will be shipped out within 3 business days after your successful payment and we’ll send you the tracking number for logistics information .
2. There may exist some irresistible or unpredictable factors such as bad weather or customs clearance, which may cause a delay on delivery. Please be patient and thanks a lot for your understanding.
3. If you do not receive the item within the promised delivery time, please just contact us and we will contact the logistic company to figure it out. Anyway, we can make sure the item will be delivered to your place.
When the purchase protection time is running out, please contact us to extend the period. We’d love to do it for you.
4. Items will be sent to the shipping address you offer to us. Please make sure the shipping address you write is correct and deliverable. Any extra fee caused by incorrect or non-deliverable address would be the buyer’s responsibility.
5. For this purchase, any import duties or fees charged by your customs would be the buyer’s responsibility.
6. Wholesale orders will enjoy more discounts. Please feel free to contact us for the best price.
7. For drop shipping orders, we would arrange the shipment to your customers directly and do whatever we could do to meet order requests, such as do not leave any information about us to your customers.
In the following cases, returns accepted and the buyer pays return shipping fee; or keep the item and reach an agreement with the seller on the refund amount.
1. Items the buyer received is not as described.
Note: due to the difference of display resolution and lightness, there may exist a tiny bit color difference in reality, which does not make any sense to the product itself; all the dimension information offered is manual measurement, it may cause an allowable error from 2-3 cm. Thank you so much for your understanding.
2. Items with any quality problem.
If insisting on returning the item, the buyer should make sure that the product is in the original condition which does not affect the resale of it. Any damaged returned item caused by the buyer is not accepted. If any damages or loss occurs during the returning shipment, the buyer will be responsible for it and won’t get a full refund. The buyer must notice that any costs caused by a return such as customs duties or any other fees is the buyer’s responsibility. Before sending the item back, please confirm with us the return address and delivery method, and send us the tracking number for logistics information so that we could speed up the process of exchange or refund.
1. Superior quality, customer-oriented sales and service are always online in our store, which which we hope it will be your best shopping experience.
2. You may not realize that your feedback will definitely be useful to other customers who need some suggestions. It takes almost only few seconds to share your satisfaction on our products and service, which is vital and means a lot to us. We really appreciate that.
3. Could you please do us a favor to contact us first before you are going to leave neutral or negative feedback? We’ll do whatever we could do to give you the satisfying resolution. A million thanks for your kindness and understanding.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.